What is your shipping policy?

We incorporate shipping costs into the price of each Longtake 2TB product.

Billing each customer a customised rate forces a reliance on automated shipping estimates which tend to cause unduly high shipping prices.

We average the value internally at ~£25 per item. If your location causes a particularly high shipping cost due to a remote or unusual location, we may contact you to talk about preferred carriage method and any additional costs involved. If this applies to you, we expect you know it already!

Shipping is always tracked, insured and declared as fairly as possible for import.

We most commonly use UPS and TNT. We can accommodate many alternative shipping requests at cost, however it is not possible to bill a third party account. Courier collection may of course be arranged, including in-person pickup from our Pinewood location by prior arrangement.

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